January 2020

Customer Service Skills It is very helpful to watch a real Customer Service Representative (CSR) interaction with a customer. As an observer you can take a more detached perspective and observe and assess the interaction from both the CSR perspective as well as the customer’s perspective.   Observing Customer Service Skills in Action   Using […]

DeVry Chicago BUSN 115 Intro Business & Technology Week 4 Midterm 1. Question : (TCO 1) The war on terrorism will: Student Answer:   improve the confidence level of most consumers. hurt the profitability of every business operating in the U.S.A. help some businesses and hurt others. stabilize the business sector.   2. Question : (TCO 1) As a factor

Finance 20 Multiple Choice Questions www.homeworkcrew An organization’s budgets will often be prepared to cover: one month. one quarter. one year. periods longer than one year. All of these. Darling Company, which applies overhead to production on the basis of machine hours, reported the following data for the period just ended:
Actual units produced: 12,000
Actual variable

Finance Mcq With Solution 35722 1. An increase in financial leverage generally results in a higher return on equity (ROE). o True o False Reasoning: It may or may not increase ROE, depending upon the level of leverage and the interest cost of debt.   2. Leverage and liquidity generally rise or fall together. o