Evaluation of an Interactive System
[ad_1]2019 | By: Zain Bajwa – P2503014
| 2019 | By: Zain Bajwa – P2503014 |
Evaluation of an Interactive System
IMAT5209 Coursework
2019/2020
Student P Number: P12345678
Abstract
[Provide summary of the usability evaluation in 20-70 words]
Table of Contents
Abstract 1
1.0 Introduction 3
1.1 The interactive System 3
1.2 The users 3
1.3 The assumptions 3
2.0 The use case 3
2.1 Use case one 3
2.2 Use case two 3
2.3 Use case three 3
2.4 Use case four 4
2.5 Use case five 4
2.6 The use case diagram 4
3.0 The usability requirements 4
3.1 Requirement one 4
3.2 Requirement two 5
3.3 Requirement three 5
3.4 Requirement four 5
3.5 Requirement five 5
4.0 Usability evaluation approach 5
4.1 Evaluation tasks/metrics 6
4.2 Task descriptions 6
5.0 Usability evaluation result 7
5.1 Task 1 Result: Search for Dettol hand sanitizer 7
5.2 Task 2 Result 7
5.3 Task 3 Result 7
5.4 Task 3 Result 8
5.5 Task 3 Result 8
6.0 Findings 8
7.0 Conclusion 8
References 8
1.0 Introduction
1.1 The interactive System
[Briefly describe the interactive system]
1.2 The users
[Briefly describe the users of the interactive system]
1.3 The assumptions
[If there are assumption you made regarding the system and/or the users, you could identify such assumptions here]
2.0 The use case
2.1 Use case one
[Briefly describe the use case here, see example]
- Use case name: Search product on e-commerce app
- Use case purpose: Search a specific product
- Pre-Condition: Knowledge of app usage
- Post-Condition: Select product from list
- Limitation: Product not available
- Basic Flow:
- Open homepage
- Move cursor on Electronics
- Click Laptop & Notebooks
- Select product
- Alternative Flow: display error message product not in stock
- Condition Triggering Flow: display similar products
2.2 Use case two
[Briefly describe the use case here]
2.3 Use case three
[Briefly describe the use case here]
2.4 Use case four
[Briefly describe the use case here]
2.5 Use case five
[Briefly describe the use case here]
2.6 The use case diagram
[Create a descriptive diagram that summarizes the 5 use cases; see example]
3.0 The usability requirements
3.1 Requirement one
[ Develop a usability requirement that aligns with the use cases and briefly outline the requirement here, see example below:]
- Usability Attribute: – search a product using wishlist icon
- Measurement Task: – user open app, click wishlist icon, enter product name, press search icon.
- Measurement: – Does user get the same desire product if searched from search bar?
- Pre-condition: – user must have internet, smartphone and knowledge to search product
- Subsets of user: – Young adults and teenagers
- Success criteria: –
- Worst Case: 3 Sec
- Planned Case: 1.5 Sec
- Best Case: 0.5 Sec
- Now Level: N/A
3.2 Requirement two
[Briefly describe the requirement here]
3.3 Requirement three
[Briefly describe the requirement here]
3.4 Requirement four
[Briefly describe the requirement here]
3.5 Requirement five
[Briefly describe the requirement here]
4.0 Usability evaluation approach
[Identify an approach and briefly describe the approach, examples include heuristic evaluation and cognitive walkthrough
Describe how the test will be conducted, how many testers (users) will be involved, in what environment, situation or context?]
4.1 Evaluation tasks/metrics
[Briefly describe the evaluation metrics, for example cognitive walkthrough requires that users/testers perform defined tasks and ask 4 questions consistently across the usability requirement being evaluated.]
- What is the current goal? What will the users want to do or achieve next? Can user figure out what to do?
- Will the correct action be sufficiently evident to the users? Will the users see the control?
- Will the users associate the description of the action with what they are trying to do? (Will the users recognize the control, or how to do an action?
- Will the users associate and interpret the response from the action correctly? How good is the feedback?
4.2 Task descriptions
4.2.1 Task one
[Highlight the specific task and the steps(actions) involved, for example if you want a user to search for Dettol hand sanitizer on ecommerce app, be reasonably specific about the task and list the steps involved: see example below:
- Open app
- Click search bar
- Enter product name
- Click search button
- Click product to see specification, price, and delivery days. ]
4.2.2 Task two
[Briefly describe the specific task and the steps involved]
4.2.3 Task three
[Briefly describe the specific task and the steps involved]
4.2.4 Task four
[Briefly describe the specific task and the steps involved]
4.2.5 Task five
[Briefly describe the specific task and the steps involved]
5.0 Usability evaluation result
[You (or the tester) perform(s) each action in each task identified in section 4.2 and ask four questions listed in section 4.1. Thereafter, highlight the results of the actions. You could provide screenshots to support your result/recommendation]
[See example below using task 1 and step 1]
5.1 Task 1 Result: Search for Dettol hand sanitizer
Step 1 Answers: Open app
- User goal is to open e-commerce app and user know what s/he needs to do to lunch the app.
- User easily see the app icon.
- Action: User know how to open the app,
- Recommendation: e-commerce app opened instantly, and it is clear this step has no issue.
Step 2 Answer: Click search bar
[ Record results for task 1 and step 2]
Step 3 Answer: Enter Product Name
[ Record results for task 1 and step 3]
Step 4 Answer: Click Search Button
[ Record results for task 1 and step 4]
Step 5 Answer: Click product to see specification, price and delivery days.
[ Record results for task 1 and step 4]
5.2 Task 2 Result
[See example in task 1 above]
5.3 Task 3 Result
[See example in task 1 above]
5.4 Task 3 Result
[See example in task 1 above]
5.5 Task 3 Result
[See example in task 1 above]
6.0 Findings
[List or highlight a few usability observations (gaps/successes) you find interesting while carrying out the usability evaluation]
List strengths and weaknesses of the usability evaluation approach (in this case, cognitive walkthrough is the approach)
7.0 Conclusion
[About 100 words summarizing your learning point]
References
[Provide references if any…]
Remember the expected word count is 3,000.
Please make creative use of this template. DO NOT copy/paste, and return the template As-Is.
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