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ICT352 Project Management Task 2
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ICT352
Project Management
Task 2
Semester 1, 2020
ICT352 Project Management Task 2
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Assessment and Submission Details
Marks: 40% of the Total Assessment for the Course
Due Date: 5pm Monday, 18th May 2020
Submission Online – Individual Report
Assignments are to be submitted by SafeAssign.
DO NOT SUBMIT THE ASSIGNMENT TO THE
COURSE CO-ORDINATOR OR TUTOR.
The assignment will be marked out of a total of 100 marks. Once marked, ALL assignments
will be checked for plagiarism and/or collusion between individuals.
Refer to your Course Outline or the Course Web Site for a copy of the “Student Misconduct,
Plagiarism and Collusion” guidelines. Academic Integrity Information.
Note: Each student keep a copy of the assignment and this copy MUST be produced
within 24 hours of it being requested by the Course Co-ordinator. Failure to produce the
second copy of the assignment when requested may result in loss of marks or a fail grade
for the assignment.
Requests for an extension to an assignment MUST be made to the course coordinator prior
to the date of submission and requests made on the day of submission or after the
submission date will only be considered in exceptional circumstances.
ICT352 Project Management Task 2
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Case Study: Australia Forestry International
Forestry is an important sector within the Australian economy. The Australian Department of Agriculture
estimates the industry generates $23 billion in income and employs over 70,000 individuals. [Source:
http://www.agriculture.gov.au/forestry/industries]
You are a consultant working for a company named Australian Forestry International (AFI). This
company is a large owner of varied forested estates in New South Wales and Queensland – they grow and
sell trees. Their holdings include some 400,000 ha of land and they harvest the tree crop on a cycle of about
20,000 ha per year (or nearly 10 million trees a year!). They grow pine and spotted gum varieties in
plantation settings (softwood and hardwood). They have traditionally just been a grower of trees (planting,
maintaining) and outsourced all other elements of the supply chain including logistics (cutting, transport,
processing) and manufacturing of a product. An example of some forestry business components and supply
chain elements is listed below:
Source: https://www.responsiblewood.org.au/responsible-wood/chain-of-custody/
Australia Forestry International is a seven-year-old private company with roots in the American tree farming
industry with an interesting past. They used to be a state-owned organization, but the state divested their
interest in the sector and now leases the land to AFI. This has brought with it some legacy issues including a
contingent of employees ‘the old-timers’ who are used to antiquated technology, systems and a limited
range of operations on the estate. The company receives most of its revenue from domestic markets (selling
wood to sawmills, pulp mills, board manufactures, etc.) for consumer products but has recently been more
and more engaged with international markets (namely China and Korea) exporting high grade logs for
veneer and cabinet making. They desire to grow the business in the most profitable and sustainable way and
there are internal discussions as to how to do this.
Recently, a new entrepreneurial CEO, Hugh Jackman, has come on board and wants to take the business in
a new more profitable direction by deploying state of the art technology to improve management systems
(namely drones for insect spraying and unmanned harvesting equipment) while also placing a higher
emphasis on more lucrative international markets. Hugh along with their lead research scientist, Jacko, have
been strategizing ways to grow their business and increase their bottom line and market capitalization. Jacko
is of the opinion that these changes would be much more complex to implement than it’s worth and believes
the company should refocus on domestic markets and the potential for the expanding biomass market
(unmarketable tree parts) which would help streamline on-ground operations and provide an alternative
revenue stream. Their COO Bruno (a holdover from the old days with ties to the American group) would
like to see some divesting in their land holdings with a reorientation of focus on softwoods vs. hardwoods
given the cost of production. To further complicate matters, the industry has been grasping with a
devastating year of bushfires and export issues connected with the coronavirus. The team has approached
you with a suite of potential projects as they look to grow, change, adapt and improve their business into the
future.
They have asked each of you to choose ONE of the following project themes and collaborate with the AFI
management team to develop a project report.
ICT352 Project Management Task 2
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Project 1 – Incorporation of Advanced Technology into Operations
The forest sector is always changing, and businesses must adapt to maintain their competitive posture. In
line with Hugh’s vision of incorporating technology to streamline operations and save costs AFI has
requested a project be developed to provide a roadmap for technology trials, deployment and
operationalisation of data capture. It is thought that drones could be used for insect spraying and inventory
management while unmanned harvesting equipment (machines that cut down trees) could also be employed.
Additionally, an app could be developed to better capture and disseminate data and information throughout
the company, though they are open to other suggestions that will help them best change and adapt to the
industry and remain competitive. They request that this project be operational in 2 years and be financially
viable (i.e. investment required is less than project costs over a 10-year horizon). The company has allocated
75k budget to scope the work and up to a 5-million-dollar budget for full technology deployment.
Project 2 – Research and Development Into Bushfire Resilience
The latest bushfire season was one of the worst on record with much of the plantation coming under threat.
Many say that this season was 10x worse than usual in Queensland and it was 10x worse than that in NSW.
AFI has really been struggling with the business and operational ramifications of this disastrous season
(losing crops, having to change crop rotation to meet demand, varying planting schemes and timing, cleanup, etc.) and wants to develop a project to help mitigate the impacts of such extreme weather and conditions
in the future. They believe that research and development into topics such as 1) drought and fire resistant
genetically modified tree species, 2) increased use of low intensity burning on their plantations (deliberately
setting fire to the crop periodically to lower the threat of a high intensity catastrophic crop killing burns),
and/or 3) research to determine if they should forgo, abandon or relocate crops due to regional climatic
forecasts. The group expects a comprehensive research proposal (goal, methods, deliverables), thorough
reporting of results and contextualized advice (strategy, financial, etc.) and recommendations for
deployment for a budget of 100k.
Project 3 – Domestic Biofuels Market Emergence
Amid increasing high domestic energy costs and improving technologies there now appears to be markets
for harvesting by-products (material that is left over after logs are taken out – branches, tree tops, etc.). This
material has historically been burned on site before replanting. AFI has been fielding calls from businesses
asking to purchase this material to be burned for fuel, made into pellets for the export power market or to be
used as the source material for emerging biochemical products. Given this potential for an increased revenue
stream and lowering costs of replanting the group is quite keen on exploring this opportunity. As a pet
project of Jacko, AFI has approached you with a project to develop the business case for AFI and to set up a
subsidiary organization that would provide the collection, processing (chipping) and transportation of
material to end customers. The outcome of the product needs to provide a holistic view of the business
ramifications of the shift, operations and financial feasibility of the investment. This project will receive an
internal R&D budget of 40k. Along the same line they have toyed with the idea of creating a Customer
Relationship Management (CRM) app. This app could be developed to log, track and sort these enquiries
and eventual clients along with their existing clients. This project would receive a budget of 75k.
Project 4 – Export Supply Chain and Coronavirus Adaptation
AFI is an Australian company with an export business tied to Asian markets, namely China, Japan and
South Korea. These markets have been increasingly important to AFI and are generally seen to be a
lucrative and growth market for their products. As with any international business and supply chain there
are risks and rewards. With the recent coronavirus outbreak in mainland China (and other risks abroad),
AFIs cashflow and markets are being threatened as trade slows down due to decontamination requirements
and weaker than usual Asian demand. AFI has requested that you expedite a project aimed at evaluating
different markets and establishing new trade routes to further diversify their export market business. They
request that you provide a thorough market analysis, short term guidance and long-term roadmap for a more
resilient export market supply chain. This project would receive a budget of 50k.
ICT352 Project Management Task 2
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Project 5 – Western Australia Expansion
AFI has always had ambition to grow the company outside of Queensland and NSW. Given a shifting
landscape of supply and demand in the region and the bushfire threat they have been looking at land in
Western Australia. AFI has an opportunity to purchase 50,000ha of land in WA to grow blue gum crops
(high value for paper production). You have been approached to plan a project to effectively start up a new
planation. This project will include land acquisition, field office establishment and initial forestry crop
planting. They also want to develop a plan for organizational change and adaptation to include this separate
unit outside their current core competencies. To make this happen, AFI has provided a budget of 10 million
dollars over the next three years.
Project 6 – Marketing – Domestic Products
AFI, being of traditional roots has generally taken a conservative approach to expansion and diversification,
but increasingly growers in other parts of the world (South America, Southeast Asia) have been able to cut
the cost of production and gain a competitive advantage. Australian counterparts tend to have a higher
wages and more stringent environmental restrictions attached with their business. The team would love to
engage the public in a market awareness campaign espousing the sustainability of their product, quality of
their product and value of domestic products and certification methods. Effectively, they want to ensure
they continue to get a premium for their domestic products and hedge against increasingly cheaper import
wood varieties. The team has asked you to complete a project that would survey the public on views of the
timber industry, value placed on domestic industry and willingness to absorb premium pricing for their
products. Furthermore, they want to engage politicians to encourage them to place tariffs on ‘unsustainable’
import timber threatening the viability of their business model. AFI has provided a 50k dollar budget for
your services to develop and deliver a project that would address these issues.
Note: Project themes are described above, actual proposed projects may vary.
Having presented your Project Charter to Australian Forestry International, Hugh, Jacko and were
impressed and recognised the importance of your project to AFI. They have decided to accept and sign off
on your Project Charter. However, they have asked for more detailed analysis and planning before agreeing
to go ahead with the full project. AFI have allocated $20,000 for this first phase and have requested a
project report setting out a baseline plan for your project.
Your task is to prepare a project report on how you plan to manage this project. Please include the
following sections in the main body of the report. Standard report structure must be adhered to.
ICT352 Project Management Task 2
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Project Report Structure
1. Project Background which includes the following sub-sections
• Project Background
You need to go beyond the case study and research the organisational environment
that forms the background to your project.
• Project goals and objectives
SMART Goals.
• Project scope
Specific boundaries of the project and scope management
• Project Deliverable
Elaborate on what is going to be delivered at the end of the project.
• Strategic alignment of project.
Align your project to the strategic objectives of the organisation.
2. Project Planning Schedule which includes the following sub-sections
• Work Breakdown Structure
• Milestones
Key Planning milestones and high-level scheduling
• Limits and Exclusions
• Time management
Research, explain and use an appropriate online digital tool as part of presenting
project time management.
• Cost management
3. Risk management
4. Communication management plan
• Follow the sample communication strategy plan template included as
appendix A.
• You need to complete a stakeholder analysis, list communication modes and
justify the inclusion of each mode to both internal and external stakeholders.
• You are required to research communications mediums
5. Recommendations
Assignment Requirements and Deliverables
Your report should be no less than two thousand eight hundred (2800) words and it would be
best to be no longer than three thousand five hundred (3500) words long. There are several
tables and diagrams required so this report is time intensive.
The report is to be prepared as a single Microsoft Word document. Appropriate referencing is
required, both in-text and reference list.
Submission
The completed assignment is to be submitted by SafeAssign on or before the due date.
The assignment will be assessed according to the marking sheet (Appendix B). Late
submission of the assignment will result in the maximum deductions of points as per USC
School policy for each day late (including weekends). USC Assessment Policy
ICT352 Project Management Task 2
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Assignment Return and Release of Grades
Assignment grades will be available on the course web site on two weeks after submission at
the latest. An electronic assignment marking sheet will be available.
Where an assignment is undergoing investigation for alleged plagiarism or collusion the grade
for the assignment and the assignment will be withheld until the investigation has concluded.
Assignment Guidelines
This assignment will take a number of weeks to complete and will require a good understanding
of the Project Management material for successful completion. It is imperative that students
take heed of the following points in relation to doing this assignment:
1. It would pay to start this assignment early.
2. Ensure that you clearly understand the requirements for the assignment – what has to be
done and what are the deliverables.
3. If you do not understand any of the assignment requirements – ASK your
workshop tutor.
4. Each time you work on any aspect of the assignment reread the assignment requirements
to ensure that what is required is clearly understood.
ICT352 Project Management Task 2
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Communications Strategy |
Appendix A
[Project Title] Project Information
The [project title] Project is a [project length] project designed to establish / deliver [outcomes at XXX].
Communications Strategy Version Control
Version | Date | Author | Change Description |
1 | XXXX | S Tomms | Original |
Purpose of Communication Strategy.
Communicate progress of the [project title]
To external stakeholders
• XXX
• XXXX
To internal stakeholders
• Steering committee
• Reference group
• XXX
• XXX
• XXX
Disseminate information and engage the XXX community on ….
Disseminate information and engage support from XXX senior executive
Engage XXX in a conversation about ……
Communications Strategy
1. Internal Information Management
Stakeholders: All of XXX including ……
1. Communication mode 1
• Stakeholders and reason for and justification for communication
2. Communication mode 2
• Stakeholders and reason for and justification for communication
3. Communication mode 3
• Stakeholders and reason for and justification for communication
Continue as necessary
ICT352 Project Management Task 2
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2. Internal Stakeholders
The internal stakeholders are;
1. Communication mode 1
• Stakeholders and reason for and justification for communication
2. Communication mode 2
• Stakeholders and reason for and justification for communication
3. Communication mode 3
• Stakeholders and reason for and justification for communication
Continue as necessary
3. External Communications
The External Stakeholders are;
1. Communication mode 1
• Stakeholders and reason for and justification for communication
2. Communication mode 2
• Stakeholders and reason for and justification for communication
3. Communication mode 3
• Stakeholders and reason for and justification for communication
Continue as necessary
Communication Plan
1. Internal Information Management Plan
Medium | Activity | Responsibility | Frequency | Comment |
1. SharePoint | Document | PO | After | For |
Management | creation, | Steering | ||
System | updating as | committee | ||
required | working team | |||
Reference group | ||||
document | ||||
sharing. | ||||
2. | ||||
3. | ||||
4. | ||||
5. | ||||
6. | ||||
7. | ||||
8. |
1.1 Report on internal communication activities for Phase 1 and 2
Report on each medium of communication from the information management plan.
ICT352 Project Management Task 2
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Medium one as a sample.
SharePoint
While SharePoint has worked effectively as a document storage area, it has not been effective as a
collaboration workspace. The members of both the steering committee and the working party have a
large number of diverse work-related responsibilities. This means that a prompt of an email is required
when documents are amended or added to the SharePoint site. The members of the two groups tend
to prefer to discuss document amendments during a meeting and then wait for another draft to be
produced. A second work pattern from the groups is to use track changes on a document and then
email the document with the changes to the Project Officer. Therefore, while SharePoint provides a
useful repository for the main project documents, it has not provided a useful communication mode.
2. External Communications Plan
Medium | Activity | Responsibility | Frequency | Comment |
1. | ||||
2. | ||||
3. | ||||
4. | ||||
5. | ||||
6. | ||||
7. |
1.2 Report on external communication activities for Phase 1 and 2
External communication in the beginning stages of the project …
ICT352 Project Management Task 2
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Appendix B
ICT352 Task 2 – Project Report Rubric | |||||
Criteria | High Distinction (85-100%) |
Distinction (75-84%) |
Credit (65-74%) |
Pass (50-64%) |
Fail |
(20%) Written Communication – Capacity to develop and articulate informed arguments for project background and time, cost and risk management. |
Demonstrates a balanced and strong knowledge of core project background and time, cost and risk management concepts evidenced through a strong level of analysis. Articulates well informed and grounded arguments that provide significant insight into project background and time, cost and risk management. |
Demonstrates a balanced and good knowledge of core project background and time, cost and risk management concepts characterized by sound analysis. Arguments are well-informed and grounded to provide valid insight into project background and time, cost and risk management. |
Demonstrates adequate knowledge of project background and time, cost and risk management concepts based on sound analysis. At times arguments could be better articulated and grounded and lead to more relevant insights into project background and time, cost and risk management. |
Demonstrates adequate knowledge of core project background and time, cost and risk management concepts but analysis is limited. Arguments are presented but not always relevant or lack clarity and grounding. |
Demonstrates little, if any knowledge of the core project background and time, cost and risk management concepts evidenced by very limited analysis. Arguments are not well articulated, few and not well informed or grounded and lead to limited insight into project background and time, cost and risk management. |
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Criteria | High Distinction (85-100%) |
Distinction (75-84%) |
Credit (65-74%) |
Pass (50-64%) |
Fail |
(15%) Accuracy and presentation of written work including English expression, project management terminology, grammar, spelling, punctuation. |
Presents work of a professional standard with minimal grammatical, English expression, spelling and punctuation errors. Consistently uses appropriate project management terminology. |
Presents a high standard of work that is mostly free of grammatical, English expression, spelling and punctuation errors. Uses appropriate project management terminology. |
Presents competent work that is mostly free of grammatical, English expression, spelling and punctuation errors. Uses appropriate project management terminology. |
Work is adequately presented; however, there are some grammatical, English expression, spelling or punctuation errors. At time uses terminology that is not appropriate to project management. |
Presents work with grammatical, spelling, punctuation and/or English expression errors that interfere with meaning. Non or inconsistent use of project management terminology. |
(20%) Accuracy and clarity of scheduling, time and cost management. |
Skilful and intuitive application and presentation of scheduling, time and cost management principles evidenced by a robust, precise and clear project schedule, budget and cash flow management. Demonstrates an insightful understanding of the interdependency between time and cost. |
Accurate and clear application and presentation of scheduling, time and cost management principles evidenced by a functional and reliable project schedule, budget and cash flow management. Demonstrates a sound understanding of the interdependency between time and cost. |
Clear application and presentation of scheduling, time and cost management principles evidenced by a sound project schedule, budget and cash flow management. Demonstrates basic understanding of the interdependency between time and cost. |
Adequate application and presentation of scheduling, time and cost management principles evidenced by minimally viable project schedule, budget and cash flow management. |
Inaccurate or limited application and presentation of scheduling, time and cost management principles evidenced by vague or incorrect project schedule, budget and cash flow management. |
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Criteria | High Distinction (85-100%) |
Distinction (75-84%) |
Credit (65-74%) |
Pass (50-64%) |
Fail |
(15%) Knowledge of digital communication tools/channels to present, share and communicate in a project context. |
Demonstrates comprehensive knowledge of a range of relevant digital communication tools and channels for presenting, sharing and communicating in a project context. |
Demonstrates very good knowledge of relevant digital communication tools and channels for presenting, sharing and communicating in a project context. |
Demonstrates good knowledge of some relevant digital communication tools and channels for presenting, sharing and communicating in a project context. |
Demonstrates adequate knowledge of a limited range of relevant digital communication tools and channels for presenting, sharing and communicating in a project context. |
Demonstrates little or no knowledge of the range of digital communication tools and channels and their potential for presenting, sharing and communicating in a project context. |
(10%) Identification of appropriate digital tools for project time management |
Demonstrates comprehensive knowledge in identifying the most appropriate digital tool for project time management. |
Demonstrates very good knowledge in identifying the appropriate digital tool for project time management. |
Demonstrates a good level of knowledge in identifying the most appropriate digital tool/ for project time management but could extend knowledge of the range of tools available and their uses. |
Demonstrates an adequate level of knowledge in identifying the most appropriate digital tool for project time management but could extend knowledge of the range of tools available and their uses. |
Demonstrates little or no knowledge in identifying appropriate digital tool for project time management. |
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Criteria | High Distinction (85-100%) |
Distinction (75-84%) |
Credit (65-74%) |
Pass (50-64%) |
Fail |
(20%) Ability to communicate effectively with project stakeholders using appropriate digital tools/channels. |
Demonstrates effective use of digital communication tools/channels to communicate persuasively, accurately and professionally with project stakeholders. Demonstrates strong appreciation of the importance of netiquette by exhibiting a high level of courtesy, consideration, respect, factual, grammatical and spelling accuracy. |
Demonstrates good use of digital communication tools/channels to communicate effectively and good capacity to do so persuasively with project stakeholders. Demonstrates good appreciation of the importance of netiquette by exhibiting a very good level of courtesy, consideration, respect, factual, grammatical and spelling accuracy. |
Demonstrates capacity in the use of digital communication tools/channels to communicate with project stakeholders but could do so in a more persuasive, accurate and professional manner. Adequate evidence of an awareness the importance of netiquette by exhibiting an adequate level of courtesy, consideration, respect, factual, grammatical and spelling accuracy. |
Demonstrates adequate capacity in the use of digital communication tools/channels to communicate with project stakeholders but could do so in a more persuasive, accurate and professional manner. Could demonstrate greater awareness of the importance of netiquette. |
Demonstrates little or no ability to use digital communication tools/channels to communicate professionally, accurately and/or in a way that serves to persuade project stakeholders. Demonstrates limited or no awareness of an appreciation of the importance of netiquette. |
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