The Role And Importance Of Quality Assurance Processes In The Development Of A Corporate Website
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Case Study Assessment
Assignment Brief
As part of the formal assessment for the programme you are required to submit a Quality Systems in IT assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing the role and importance of quality assurance processes in the development of a corporate website and submitting assignments.
Learning Outcomes:
After completing the module, you should be able to:
- Demonstrate a critical understanding of the need for quality assurance in IT system development.
- Examine the software development lifecycle and its relationship to quality issues, risks and counter measures.
- Develop and implement standard quality control documentation for an IT system development.
- Select, justify and use appropriate project management tools for an IT system development. Graduate attributes
- Apply appropriate ethical considerations to quality management in IT.
Responsible Global Citizenship Understand global issues and their place in a globalised economy, ethical decision-making and accountability. Adopt self-awareness, openness and sensitivity to diversity in culture. Your assignment should include: a title page containing your student number, the module name, the submission deadline and a word count; the appendices if relevant; and a reference list in Greenwich University (AU) Harvard format. You should address all the elements of the assignment task listed below. Please note that tutors will use the assessment criteria set out below in assessing your work.
Maximum word count: 4000 words
Please note that exceeding the word count by over 10% will result in a reduction in grade by the same percentage that the word count is exceeded.
Assignment Task – (LOs 1-5)
(SELF-SELECT) CASE STUDY
To make this assignment (and thus the module) more relevant and interesting for you,
rather than give all students the same fixed (and artificial) case study, you will select
your own real-world case stud.
IMPORTANT;The case study you select must not have been used by you, or any other student, in any other module – current or historicYour chosen case study must be original and unique to you and this present assignment. Do not recycle.
Task 1 – Case Study Selection & Description (250 words)
(a) Select an industry, market sector or area of life that really interests you. It does not matter what you choose – as long as you are genuinely interested in it. It could be from any area of commercial life, the charity and voluntary sector, sport, leisure and hobbies or some aspect of government or public service. Document why you have picked a particular area – is it because you work in that sector? Is your hobby linked to that sector? Are you seeking to enter employment in that sector? Etc. Justify the selection.
(b) Within your chosen area or sector, select ONE real-world organization – it could be a profit-seeking private company, a charity or voluntary group, a sporting team or a public-sector agency like some aspect of the emergency services or a local or central government department or agency. Again, explain why you have chosen it.
(c) Write a brief description of this chosen organization. What do they do? Where are they based? What products, services and markets are they involved with?
(d) Provide the web address of this organization so that the marker can follow it up and, to add visual appeal, include a screenshot of their home page. While their website and other online sources will give you a very good idea of what the organization actually does, you may have to use your imagination to fill in some missing bits in order to answer the remainder of the tasks in this assignment. This is not a problem – just fully document your own assumptions and fully reference any third-party sources that you have used to get additional background information.
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In short, start the assignment by clearly and fully introducing your selected case study so that the marker can fully understand your subsequent work and thus ensure that you get maximum credit for all your hard work.
(10 Marks)
Task 2 – Quality Assurance and Risks (LOs 1, 2 – 1500 words)
Using your selected organization and their website as a starting point, explain the role and importance of quality assurance processes in the development of a corporate website and how they map onto the SDLC. Identify and discuss the potential risks, threats and counter-measures available to the IT project manager across the SDLC.
(30 Marks)
Task 3 – Quality Control (LO 3 – 750 words)
Using your selected organization and their website as a starting point, identify and discuss the use of IT quality standards and quality-control documentation and techniques in the development of a corporate website. You should discuss these IT quality controls, along with associated risk-assessment in general before focussing on website development techniques.
(20 Marks)
Task 4 – Project Management (LO 4 – 750 words)
Using your selected organization and their website as a starting point, provide a brief overview of the COBIT, ITIL and RACI frameworks as well as the Fishbone Diagram as part of the IT project management toolkit. How do these techniques relate to the PRINCE2 and PMBOK methodologies?
(20 Marks
Task 5 – Ethical Issues (LO 5 – 750 words)
Using your selected organization and their website as a starting point, discuss the ethical and legal considerations that may impact quality management in IT and how a project manager must handle them.
(20 Marks)
Student Guidelines
You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the AU Harvard system. The My Study Skills Area contains the following useful resources:
Guide to Harvard Referencing
http://moodle.bl.rdi.co.uk/guides/HarvardRef/AU_Harvard_Quick_Ref_Guide.pdf
Guide to Harvard Citation
http://moodle.bl.rdi.co.uk/guides/HarvardRef/AU_Guide_to_Harvard_Citation.pdf
You must use the AU Harvard Referencing method in your assignment.
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