BUSI 1210 MID TERM EXAM

BUSI 1210 MID TERM EXAM

BUSI 1210 – Instructor: James Wang

MID TERM EXAM

1. Legal Approach

Subway uses reusable food container for their food packaging. This follows strict measures reinforced by local government and the UN Environment body that has called upon organisations to regulate use of plastics through recycling.

 

Market Approach

Apple electronic company uses green form of energy in their industries. Both staff and consumers prefer clean forms of energy at workplaces and product use.

BUSI 1210 MID TERM EXAM

Stakeholder approach

Safer Cities organisation introduced bicycles in their product design. The biking culture has been suggested by stakeholders in transport who view cycling as a physical and clean transport mode.

 

Activist Approach

Trust company for protective gears have introduced products for both sexes. Activists approach to achieving gendered biases in product manufacturing.

 

Exporting

Introduction of new Pepsi drink in United States and Selling them overseas by shipping or air transport.

 

Licensing

Chinese consumers can enjoy Pepsi drinks if a Hangzhou Wahaha company can agree to secure licenses for producing and marketing Pepsi products.

BUSI 1210 MID TERM EXAM

Strategic alliance

 

establishment of partnership with Chinese domestic companies such as Coca Cola or using joint ventures to secure resources for purchase of production facilities to be used by both companies

 

foreign subsidiary for Pepsi in china can be an expansion pan through setting up management operations in china to be operated as a subsidiary product for Coca-Cola.

 

3-

Describe the three main types of managerial skills identified by Robert Katz.

Which skills are most important to each of the 3 levels of management, and why?

 

According to Robert Katz the three main types of managerial skill sets for successful management and leadership includes technical skills, interpersonal (or human) skills, and conceptual skills

 

Technical skills

Technical skills are learned competencies that vary depending on type or field or career a person is. According to Katz conceptual skills assists managers to look beyond their department’s goals to make informed decisions that potentially satisfies overall business goals.

Human skills

Also known as interpersonal skills or soft skills, human skills are skills that presents managerial knowledge on how to relate with people at workplaces. These skills includes conflict resolution skills, communication, listening, negotiation skills among other skills. Human skills are significant for managers in increasing organizational performance because they help leaders in bringing the best out of the staff and employees.

Conceptual skills

These managerial skills present knowledge and leadership abilities in abstract thinking. Conceptual skills therefore help managers in visualizing how the organization fits into its broader environment.

BUSI 1210 MID TERM EXAM

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In my opinion, human skills are the most important skills because they help managers in enhancing performance through establishment of great relationships in one another. Ritz observes that through interpersonal skills efficiency, different stakeholders are able to communicate, motivate, lead, and inspire enthusiasm and trust across different levels of management. However,        Ritz insists that all skills should be balanced to achieved effective management across different sectors.

 

specific job position (titles)

Associate Marketing Manager

Communication manager

Human resource manager

 

4-
Differentiate between the symbolic view and the omnipotent view of management. Include 1 specific example of each view.

In an omnipotent view, poor organizational performances means that an individual must be held responsible without consideration of the other factors or reasons. In such cases, managers also take credit when an organisation is evaluated to be excelling even though the success a business has nothing to do with their efforts or direct input. off positive outcomes. Managers are believed to have omnipotently powers to either lead organisations in profitability or lack skills needed to run organisations.

Good example is when premier league managers are fired when their teams fails to retain their positions. While coaches those whose teams demonstrate excellence are praised or offered promotions.

On contrary, the symbolic man agent view states that managers performance and their ability to affect their outcomes is influenced by external factors directly or indirectly. Factors such as the economy, government polies, competition, technology and previous decision in the organisation culture influences managers performance and their ability to lead and control an enterprise. For example, nearly all the top airline managers can not be linked to the fall or the airline because it was affected by new government policies and the overall economy during and post the Covid 19 pandemic.

 

5

Diversity helps in human resource management and people management. Through understanding and appreciating various diversity, organisations are able to utilised employee talent, increase problem solving and be able to retain top skills from a diversified person.

Promotion of workplace diversity assists in achievement of high organizational performance. Diversity increases problem solving, system flexibility and high turnover.

Strategically diversity helps in achievement of sustainable markets as organisation strive to make products to suit diverse consumers. As a result, it contributes in achievement of a competitive advantage and increased market share besides increased sale.

 

6-
intellectual capital attitude. Example is Google

Psychological attitude on transparency and openness to ideas. Example is creativity in Nike product design.

Social capital attitude mostly practiced by international learning and teaching institutions.

Power distance: This is the level or community or societal acceptance of power and leadership. While in some countries, power is a manly aspect, contemporary issues have campaigned for equality in power sharing.

Gender differentiation is a growing global attitude that measured the leadership roles assigned to women and their roles in decision making. Today this global attitude has been well received as we experience women leading states such as Croatia, and UK’s Theresa May. Nike has observed this rule by having unisex products

Future orientation: this refers to the extend to which society pushes individuals to fit and be oriented within the present leadership or specific type of management Coca-Cola is a good example that practices this attitude.

7-.

Growth management

Example is availability of human resources and access to capital

Management of downtowns

Examples : High debts, Critical outflow and inflow

Venture exit

Examples: dealing with tax implications and settling for potential buyers

BUSI 1210 MID TERM EXAM

8-
Social obligation reflects a classical perspective of social responsibility that opposes management to be purely rooted on sustainability in profit making. Social obligation is commitment to meet certain targets such as legal and economic spectrums.

Social responsibility refers to the idea of going beyond profitability to achieve social welfare of a community. It looks into aspects improvement of social and immediate natural resources. Social responsiveness is the alertness of a company on a specific need such as poverty and gender inequalities. To achieve social responsiveness, managers are guided by social, norms, and values in decision making processes.

Both social responsiveness and social responsibility are based on an economic perspective whereby managers are required to ensure organizational success goes beyond profitability to the ability to maintain and protect the overall society’s welfare.

 

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