Conflict Resolution Project Paper
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Conflict Resolution Project Paper
Module 3-Conflict Resolution Project Paper
This course covers a range of topics involved in Interpersonal communication grouped into three modules. This third module deals with understanding the contexts and nature of interpersonal conflicts so that when possible the conflicts can be resolved, and relationships preserved.
You have now reviewed the chapters from the book associated with this module, completed the chapter Activities, the Module 1 Personal Inventories exam, and the Models exam. You have also analyzed yourself and the tools you use to negotiate interpersonal communication in your Module Two project paper.
You now need to use what you have learned to diagnose the issues underlying interpersonal conflict and propose a plan to preserve the relationship of the people involved. Select one of the scenarios that follow in these instructions. Assume the role of one of the characters in your chosen scenario, address the questions and deal with the issues in the four (4) sections that follow the scenarios. Use the rubric for this assignment to help you structure your analysis and proposal.
Conflict Resolution Project Paper
Your project paper should be 5 pages (+/– one page), 12 font, double spaced. Use a word processor that can save a file to a Word compatible format (.doc, .docx, .rtf). Make sure to proof-read your paper for grammar and spelling errors before you upload it for grading. Excessive errors will result in point deductions. You need to address the following 4 sections in a cohesive paper. Each section should relate and build on the previous sections as you progress to your concluding proposal.
- Based on the context of the conflict examine the following:
- What is the climate that seems to be forming or has formed? (1 element)
- What is the state or stage of the relationship? (Using Knapp’s or DeVito’s stage model) (1 element)
- Explain whether you are dealing with complementary or symmetrical conflict styles. (1 element)
- What is the difference in power between your character and the other character? (1 element)
- Analyze the conflict.
- Use the Satir or Filley conflict model to analyze the conflict. (1 element)
- How can you use the Pillow Method to adjust the perception of the topic (Satir) or perceived/ felt conflict (Filley)? (1 element)
- Create a win-win solution by following a rational model process step by step.
- Select a rational process from the models resource book in Moodle associated with the Model exam. (1 element)
- Which parts of your plan of action do you think will be difficult and why? (1 element)
- Address the consequences of using a win-lose, lose-win, lose-lose, and compromise method. (3 elements)
- Describe a personal example where you used (or could have used) a win-win conflict resolution approach. (1 element)
(12 total elements required for Module 3 project paper)
Conflict Resolution Project Paper
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