Organizational change Processes and Concepts
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For the Module 4 SLP assignment, think about a significant organizational change that occurred in your workplace. Think carefully about the steps taken by management during the change process, and the organizational change processes and concepts that you read about in the background materials. Then write at least a 2 full-page page paper and include 2 scholarly sources from the required and optional reading list addressing the following:
Describe the change that occurred in your workplace, and list the major steps or stages involved in this change.
What stages were successful during this process, and which ones were problematic or handled poorly?
Do a side-by-side comparison between the steps you listed in your answer to Question 1 and the steps used in Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research. What were the key similarities and differences between these models and the ones used in your organization?
Based on your answers to Questions 2 and 3, do you think the change process would have gone better if management used Lewin’s three steps, Kotter’s eight steps, or the five-step approach of action research?
A good place to start are the following two videos. These resources will introduce you to two of the change models covered in this module:
Hartzell, S. (2014, April 27). Lewin, stage model of change unfreezing changing refreezing animatedpart5 [Video]. YouTube. http://www.youtube.com/watch?v=kerDFvln7hU
Hartzell, S. (2014, December 15). Explaining Kotter’s 8 step change model [Video]. YouTube. https://www.youtube.com/watch?v=YJ3EGdZ3_pU
Next, read the following as it relates to the five phases of Action Research:
Center for Education Innovation. (n.d.). Stages of an action research project. Retrieved from http://cei.ust.hk/files/public/ar_intro_stages_of_an_action_research_project.pdf
Read the following on Lewin’s change model in this short reading which also includes a supplementary video:
Cameron, E., & Green, M. (2009). Chapter 3: Organizational Change. In Making sense of change management: A complete guide to the models, tools & techniques of organizational change (2nd ed.). [Books24x7 version]. Available from the Online Library. Look under Additional Library Resources > Skillsoft Books (BusinessPro and ITPro) and search for 31025.
Finally, read up on Kotter’s model from the classic original article by Kotter himself:
Kotter, J. P. (2007). Leading change: Why transformation efforts fail. Harvard Business Review, 85(1), 96-103. Available from the Online Library. Look under Additional Library Resources > Business Source Complete (EBSCO) and search the author and title.
Optional Reading
Anson, J. H. (2011). Leaders are the critical element in the network: Applying the Kotter Change model in shaping future information systems. Army Communicator, 36(4), 20-27. Retrieved from https://apps.dtic.mil/dtic/tr/fulltext/u2/a559842.pdf
Haneberg, L. (2005). Chapter 3: The action research approach to change. In Organization Development Basics. [Books24x7 version]. Available from the Online Library. Look under Additional Library Resources > Skillsoft Books (BusinessPro and ITPro) and search for 12180 haneberg.
Schein, E. H. (2010). Chapter 17: A conceptual model for managed cultural change. In Organizational culture and leadership (4th ed.). [Books24x7 version]. Available from the Online Library. Look under Additional Library Resources > Skillsoft Books (BusinessPro and ITPro) and search for 36500.
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