Cultural competence in an organization is having the skills and knowledge to work respectfully and effectively with people who differ from you in their abilities, ethnicity, gender and/or sexual orientation, nationality, race, religion, and/or socio-economic background.
Although workplaces are becoming more diverse, people are not necessarily becoming more culturally competent. Challenges remain related to understanding and respecting those whom we perceive as different, or at the very least, with whom we are not familiar. Human Resources can, and should, play a key role in fostering cultural competence throughout the organization to improve employee skills and knowledge in building positive relationships, decreasing institutional bias, and fostering global business opportunities.
For your assignment this week, consider the following scenario: It has been announced that your company will begin expanding into new markets in the upcoming year. In preparation for this expansion you have been learning much more about cultural competence and its value to the organization. You anticipate that human resources will be confronted with many situations and questions related to cultural competence and the company’s expansion as it opens offices in a variety of countries around the world.
To complete this Assignment, within a 2- to 3-page paper, create a set of FAQs (Frequently Asked Questions) that you could share with employees in your company to provide information and insights on the following topics:
Describe cultural competence and its value to an organization.
Describe the characteristics of a culturally competent organization.
Explain why it’s vital for individuals within the organization to internalize cultural competence for the sake of the organization and for themselves.
Explain the role human resources plays in fostering cultural competence, including examples.
Your Assignment must include 3 references to support your thinking.
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