Medical Offices Best Practices

There are two important components in this assessment. You will submit the following:

  1. A paper explaining effective policies and procedures
  2. A collections flowchart


1. Effective Policies and Procedures paper

Review Figures 14.1 and 14.2 in Ch. 14 of Medical Insurance: A Revenue Cycle Process Approach.


Write a 350- to 525-word paper in which you:

  • Explain the 3 major elements of critical thinking:
  • Logical inquiry
  • Problem-solving
  • Evaluative decision-making
  • Describe the basic elements of an effective medical office financial policy.
  • Outline how medical office procedures support financial policies.
  • Describe the consequences of having office procedures that do not support financial policies.
  • Recommend strategies or tools that medical offices can use to ensure effective alignment of policies and procedures.


2. Collections Flowchart

Review Ch. 14 of Medical Insurance: A Revenue Cycle Process Approach.


Imagine you work at a local medical office and have been asked to train a new billing specialist in the collection process.


Create a flowchart using Microsoft® Word that illustrates the sequence of basic steps in the collections process.


Attach your flowchart to your paper.

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