Prepare a 10-12 slide PowerPoint presentation of a competency model to train managers on the performance process.
Introduction
Measuring and developing employee performance presents rich opportunities to foster positive employee relations while supporting organizational goals and strategies. As an HR specialist, you will often be called to assist managers with one of their most challenging duties: issuing performance plans.
According to the Society for Human Resource Management (SHRM):
Performance management is the broad collection of activities designed to maximize individual and, by extension, organizational performance. It includes setting expectations, measuring employee behaviors and results, providing coaching and feedback, and evaluating performance over time to use in decision making. The purpose is to align individual efforts to achieve organizational goals.
Many different systems and strategies can be used to measure performance during this ongoing process. HR has the privilege of designing and implementing performance measures that encourage employee growth, while aligning with organizational strategy, and promoting positive employer-employee relations in the process.
This assessment gives you the opportunity to explore the performance process and develop a model to develop, assess competencies, and provide informal and formal performance feedback to employees.
Reference
SHRM. (n.d.). Performance management that makes a difference: An evidence-based approach [PDF]. https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/documents/performance%20management.pdf
Overview and Preparation
As HR Specialists, we are often called to assist managers with one of their most challenging duties—issuing performance plans. For this assessment, you will create a PowerPoint presentation of a competency model that will be used to train managers on the factors of the performance process. Your main areas of consideration should include developing, coaching, assessing competencies, and providing informal and formal feedback.
To prepare for this assessment, first select three core competencies you want to consider as part of your overview to management. Below are examples to consider:
- Job Responsibilities.
- Expectations.
- Problem Solving.
- Focus and Attention.
- Teamwork.
- Decision-Making.
- Work Ethics.
- Time Management.
- Customer Service.
- Communication.
- Flexibility.
Then, select a PowerPoint template appropriate for a professional presentation.
Instructions
Create a 10–12 slide PowerPoint presentation, using detailed speaker notes or supplemental audio, that addresses the following:
- Compare a competency model and a job description and explain the difference.
- Describe how competencies are useful to the organization.
- What considerations should be made for employees versus managers?
- Describe the developmental activities critical to the competencies you selected and relevant training requirements.
- How will you guide the manager in ensuring the competency is met?
- Identify at least three best practices for delivering performance feedback to employees.
- Assess the legal compliance and awareness of legal risks when dealing with performance related issues.
- Consider the effects of a possible termination on the employee and the organization.
- What federal and state laws will the organization need to comply with?
Use 4–5 relevant and credible scholarly or professional resources such as the Wall Street Journal in your presentation.
Important Note: Select a PowerPoint template appropriate for a professional presentation. In addition to the content of the slides, include the supporting narrative in the speaker notes. Slide content should support your main points and ideas. Do not overbuild your slides; information that supports your main slide content should appear at the lower portion of each slide as speaker notes. As an option, you may record your narration and include it as audio within your PowerPoint presentation.
Refer to Guidelines for Effective PowerPoint Presentations [PPTX] for helpful tips on designing and developing PowerPoint presentations.
Submission Requirements
Your assessment should meet the following requirements:
- Length: 10–12 slides, including title and reference slides.
- Font and font size: Times New Roman, 12 point.
- Written communication: Written communication is free of errors that detract from the overall message.
- Validation and support: Use 4–5 relevant and credible scholarly or professional resources.
- APA formatting: Resources and citations are formatted according to current APA style and format. See Evidence and APA.
Refer to the assessment scoring guide to ensure that you meet all criteria. To earn full points for each criterion, be sure to note the details on what constitutes distinguished performance.
Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
- Competency 2: Analyze human resource practices that promote positive employee relations and legal compliance.
- Describe how competencies are useful to the organization.
- Describe developmental activities critical to selected competencies and relevant training requirements.
- Assess the legal compliance and awareness of legal risk when dealing with performance related issues.
- Competency 3: Explain the components of managing employee performance for organizational and personal success.
- Explain the difference between a competency model and a job description.
- Identify three best practices for delivering performance feedback to employees.
- Competency 6: Communicate professionally with all stakeholders.
- Communicate in a manner that is scholarly, professional, and consistent with expectations of members of the human resources profession.
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