You’ve chosen your project, so you’re ready to communicate with those “customer
Overview
You’ve chosen your project, so you’re ready to communicate with those “customer(s)” and stakeholders who care most about the process and outcome of the project. In this activity, imagine you’ve just finished up an Agreement of Work meeting with your customer(s) where you defined the scope of the project and agreed on the project objectives. Now, you need to write a follow-up email to go over what discussed and agreed upon in the meeting. You will write a professional email to the customer(s) of your project, recapping the goals and objectives, tentative timeline, and potential resources necessary to complete the project. Clear, consistent communication is one of the keys to project management success.
Instructions
Before beginning this activity, make sure you have:
- Read the “All Assignments Overview” Preparation section in Week 1.
- Identified a project to manage throughout this course. If you chose option (6), to manage your own project, remember to get approval from your instructor via email.
- Downloaded the Week 3 Activity: Projects Goals and Objectives template [.DOCX].
For this activity, complete the following:
- In the Week 3 Activity template, follow the detailed instructions on page 1.
- Use the provided sample email on page 2 in the template as a guide to write an email to your customer(s) on page 3, recapping your Agreement of Work meeting and suggesting a summary of:
- the goals and objectives of the project.
- a tentative deadline for the project.
- an initial idea of what resources will be needed to successfully complete the project.
- In your email, include and highlight the seven key terms from the textbook provided on the template, using each term correctly and in a professional
"96% of our customers have reported a 90% and above score. You might want to place an order with us."
