You are to, consider the following situation and concentrate on the assessment portion of the ADDIE process.
You are the HR Director of organization XYZ. XYZ is a domestic manufacturing plant that has declining profits and has consistent complaints of quality and efficiency of delivery of product. Using the assessment portion of the ADDIE model, describe the steps you would take to assess Strategic, Task, and Person Analysis. Within each of the assessment phases, give examples of information that could be found to account for the issues XYZ is experiencing.
The answer should include the following steps:
Org/Strategic:
- Review of organizations goals and which ones are being met/not met
- Assess resources the organization has to help with HRD processes such as location, facilities, and expertise in the area of need?
- Assess the culture and climate of the org through a survey or focus groups
- Review production issues to include manpower levels/appropriateness, types of complaints, turnover, and absenteeism
Task:
- Job descriptions
- Interviews
- Job observation, etc.
- Performance standards
- Industry standards for similarly situated jobs.
- Job specifications to include KSAOs needed to efficiently and effectively perform the jobs
Person:
- Review of performance appraisal data
- Observe employees
- Collect survey data on required KSAOs from incumbents
- Collect work diaries
Give KSA tests/evaluation
"96% of our customers have reported a 90% and above score. You might want to place an order with us."
