Benefits To Expect With TQM Processes
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Essay Objective: To examine and propose effective operations management strategies and TQM strategies and operations.
Introduction:
Case study: You are directing the business planning meeting discussing strategies for the upcoming year. Your team is fairly new and needs to understand more about the company’s operations capability. Layout a presentation for your new team, that will give them an overview of your philosophy, explain your approach to TQM and what you propose to implement that will address efficient and productive operations. Include the aspect of customer service and the benefits they can expect with TQM processes and the points specific to operations capability and low-cost strategy. What advice would you provide to the team for a low-cost strategy?
Deliverables:
· 6 slide Power Point Presentation on TQM
· The essay for this lesson is required to be a minimum of 750 words (use the remaining word count for the PowerPoint) in addition to the Power Point Presentation that clearly demonstrates your understanding of the activity. Essays should have a clear introduction, thesis statement and conclusion, written in APA format (Purdue OWL). A minimum of three sources, at least two from the lesson, must be cited in-text and in the Reference list.
· Both the 6 slide Presentation and the Essay must be submitted as a single document. With the presentation embedded in the document. If you are unsure on how to do this, follow this tutorial: Link or Embed a PowerPoint slide in a Word document. If you are unable to embed the presentation add your slides after the references page.
Activity Details
Perform the following steps:
Step 1: Review the materials within the topic and conduct internet research to gather information. Begin with the resources provided in this lesson in all the reading sections to enhance your own external search.
Step 2: When you have completed your research, write a minimum 750 word essay report (use the remaining word count for the PowerPoint)to summarize your findings. Synthesize your ideas to persuade your team and outline the key aspects of your philosophy, approach to TQM and implementation in a 6-slide presentation.
Use these writing guidelines:
· Include a cover page and references in addition to your required word count.
· Use correct APA format
· Double-space text
· Use size 12 Times New Roman
· Use section headings to organize
· Indent paragraphs
· Include in-text citations
· Use correct spelling, grammar, sentence structure and verb tense
References
Operations Management: What is Operations? from Porter, A., (2009) Albert Porter & Ventus Publishing ApS, pp.7-10
Linking the Supply Chain to TQM from Matthews, C., (2006) American Society for Quality (ASQ) The Global Voice of Quality www.asq.org
Elements of Total Quality www.asq.org, Learn About Quality)
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