CMST 430 Communication in Organizations Assignment
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CMST 430 Communication in Organizations Assignment Describe the issue or situation that you wish to deal with in the case study.
You can and should bring relevant information in from Part 1A if it helps you to be clear. Do NOT
make me go back and forth hunting for something. The online submissions do not make that easy.
You should pretend that you either work for me, or that I have hired you as a consultant on this issue.
After describing the issue, try to indicate what you think the initial or perceived problem is and if you
know it, the real problem or the root cause.
Also briefly say what your initial approach might look like.
NOTE: all of this is in one document that you upload per the instructions.
CMST 430 Communication in Organizations Assignment
Format for Part 1B:
ISSUE OR SITUATION: you can do this in 1 to 3 pages
PERCEIVED PROBLEM: describe what you think the problem or issue is. This might be what the
organizational members think the problem or issue is. You might change your mind later. This should
be brief, no longer than 1 page, maybe only a short paragraph or a few bullets.
REAL PROBLEM: (optional) if you think you know what the real problem is state it here, no longer
than 1 page, maybe only a short paragraph or a few bullets.
INITIAL APPROACH: describe how you think you might proceed and why. This will be brief, 1,
maybe 2 pages.
NOTE: all of this is in one document that you upload per the instructions.
Part 2: Situational Analysis (20%)
Here is where you analyze the situation. You are not making recommendations yet. You are trying to
delve deeper into the problem.
CMST 430 Communication in Organizations Assignment
You might try to do a matrix analysis first to identify some focal areas. A matrix analysis It is in both
excel and word format. You simply need to fill in the cells. Entries into a cell might be a sentence or
two, or they might be as long as a paragraph or two. After doing the matrix analysis, pull 2 or 3 main
issues out and describe them in more detail.
The matrix has four columns. The four columns correspond to the four frames from Bolman & Deal
The matrix has as many rows as you would like. The rows correspond to issues. Come up with 3 to 6
issues.
CMST 430 Communication in Organizations Assignment
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