HS2031 Human Computer Interaction

HS2031 Human Computer Interaction Group Assignment Page 1 of 5

HS2031 Human Computer Interaction Group Assignment Page 2 of 5
Group Assignment Instruction
The purpose of the report is to provide an evaluation plan for the Commonwealth Bank of Australia
(abbreviated CBA or CommBank). In this group assignment (maximum 5 students) you are required
to produce a non-functioning prototype, usability analysis and heuristic evaluation plan for this
organisation, in the format of a report (2000-2500 words) documenting your design rationale.
All members must contribute equally to the assignment and the walkthrough. Non-attendance at the
walkthrough will mean a mark of ZERO is awarded to the group member.
The assignments will be marked 0 (Zero) if students do not follow these
requirements:
– Group needs to submit the “Group Form” along with their submission.
– Group Blog: All the discussion about group assignment needs to be recorded by using Group Blog tool
(Instruction in below, please advise your lecturer). The discussion must relevant to the content of the
assignment and reflects the outcome of the group meeting.
– All assignments must be submitted electronically ONLY, uploaded to Blackboard and Submission of
SafeAssign. Submission deadlines are strictly enforced and a late submission incurs penalties.
– DO NOT SHARE YOUR ASSIGNMENT WITH OTHER STUDENTS under no circumstances
even after the deadline and after you submitted it in the Blackboard. If there will be any similarity
detected by SafeAssign or the marker, it is an academic misconduct case and BOTH of the groups will
get ZERO and will be reported to the Dean academic.
Group Blog:
– All the group members can discuss about the assignment by using Group Blog. Once you are allocated
in a group, you can see this function.
– Group > Group Tools > Group Blog > Create Blog Entry
HOW TO DO THE ASSIGNMENT:
CBA is an Australian multinational bank with businesses across New Zealand, Asia, the United States
and the United Kingdom. It provides a variety of financial services including retail, business and
institutional banking, funds management, superannuation, insurance, investment and broking services.
As an HCI specialist team you have been requested to propose the user interface design modifications
for the CBA website and/or mobile app.
HS2031 Human Computer Interaction Group Assignment Page 3 of 5
REPORT STRUCTURE:
In your report please follow the below structure:
1. Introduction – State the purpose and objectives of the report.
1. Discussion – Build your arguments into a cohesive thread, presenting your observations and
findings that you have collated from section (1) to (6) from ‘WHAT TO INCLUDE’ section.
2. Recommendation – This is the section where you present your recommendations. You should
cover section (7) from ‘WHAT TO INCLUDE’ section
3. Conclusion – Summarise your findings, consolidating and drawing attention to the main points
of the report.
4. References. (a minimum of 10 references)
WHAT TO INCLUDE:
1. User Analysis: You must have a clear view of the users of this system. Consider that not
everyone is comfortable with the technology. For example, you need to deal with user variation
such as age or language skills.
2. Task Analysis: to identify the tasks the potential users will perform, and in what order.
3. Heuristic Evaluation: Consolidate your findings from your user and task analysis and
propose a design and specify system requirements to realise the recommended interface. For
example, the number of items to display, the screen size, what colours, how many different
screens to display, the devices to you, the physical design.
4. Low-Fidelity Prototype: Develop a low-fidelity (paper) prototype (a minimum of 4
screens). Based on the above requirements, develop a preliminary design of the user interface.
At this stage, the prototype is basically a medium to support your initial concept and ideas. For
example, the prototype should show where the relevant button locations, how much information
would be presented on each screen etc. Low- fidelity prototyping is mainly to allow designers
to produce alternative designs expediently without having to go into depth or functionality.
Think of low-fidelity prototyping as the 5D tool for: design, draft, decide, discard and do-over.
5. Feedback and Survey: Perform an interim evaluation of your design by creating a method
of feedback and asking 3-4 potential users (e.g. friends, family members, classmates, etc.) to
complete the feedback for your low-fidelity paper prototype. Carry out the evaluation according
to prescribed methods found in the textbook (Shneiderman & Plaisant, 2017) or from other
scholarly sources.
HS2031 Human Computer Interaction Group Assignment Page 4 of 5
Use appropriate survey techniques. Analyse the data you have collected from the user
evaluation and note down any recommendations as to how you could refine and improve on
your initial design.
6. High-Fidelity Prototype: Based on the user test feedback and recommendations develop
a high-fidelity prototype. The high- fidelity prototype should be an online mock-up of your
proposal and should demonstrate some navigation, although it does not need to work as a
complete interface. A minimum of 4 screens should be produced in correspondence to your
storyboard. The high-fidelity prototype must be computer based and any software is acceptable
including PowerPoint, storyboarding, etc.
7. Evaluation Plan: Create an evaluation plan with recommendations on the tools and
methods you intend to use to evaluate the usability of your interface.
Upon the completion of the task, you are to required provide a formal report to document the tasks and
the outcome of your efforts undertaken for the project. Remember, this report is intended for your
employers and as such be professionally formatted and presented. Your report will support the viability
of your interface and as such needs to convince your employer that your interface design is satisfactory
and that it meets user acceptance test.

HS2031 Human Computer Interaction Group Assignment Page 5 of 5
Marking Rubrics