need by tommorow
Question 1
Research shows that the most effective supervisors and managers spend __________ more time listening than speaking.
| formCheckList.addElement(new Check_Answer({ref_label:”1″,name:”mc-ans-_101772793_1″})); [removed] | 40% | |
| [removed] | 60% | |
| [removed] | 50% | |
| [removed] | 55% |
5 points
Question 2
Which of the following is NOT one of the common critical mistakes to avoid when you try to influence change?
| formCheckList.addElement(new Check_Answer({ref_label:”2″,name:”mc-ans-_101772794_1″})); [removed] | Acting without seeking input | |
| [removed] | Discussing the situation with your co-workers | |
| [removed] | Becoming impatient | |
| [removed] | Trying to change too much too fast |
5 points
Question 3
Which of the following is NOT one of the nine elements of a safety management system?
| formCheckList.addElement(new Check_Answer({ref_label:”3″,name:”mc-ans-_101772795_1″})); [removed] | Management leadership and commitment | |
| [removed] | Analyzing the work and the workplace periodically | |
| [removed] | Hazard recognition, evaluation, and control | |
| [removed] | Training and orientation |
5 points
Question 4
Communications can be classified via four methods. Which of the following is NOT one of these methods?
| formCheckList.addElement(new Check_Answer({ref_label:”4″,name:”mc-ans-_101772796_1″})); [removed] | Listening | |
| [removed] | Verbal | |
| [removed] | Nonverbal | |
| [removed] | Written |
5 points
Question 5
What form of communication is best to use in the majority of situations that will arise on the job?
| formCheckList.addElement(new Check_Answer({ref_label:”5″,name:”mc-ans-_101772797_1″})); [removed] | Filter free interaction | |
| [removed] | One-on-one, positive reinforcement | |
| [removed] | Oral, then written, followed by feedback | |
| [removed] | One-on-one and face-to-face |
5 points
Question 6
Incidence rate is calculated by multiplying the number of injuries and illnesses by __________.
| formCheckList.addElement(new Check_Answer({ref_label:”6″,name:”mc-ans-_101772798_1″})); [removed] | 50,000 | |
| [removed] | 100,000 | |
| [removed] | 150,000 | |
| [removed] | 200,000 |
5 points
Question 7
The typical manager spends about __________ of the workday communicating.
| formCheckList.addElement(new Check_Answer({ref_label:”7″,name:”mc-ans-_101772799_1″})); [removed] | 40% | |
| [removed] | 50% | |
| [removed] | 60% | |
| [removed] | 70% |
5 points
Question 8
In the discussion on “Communication Filters,” the author of your textbook lists three of the most common filters. Which of the following is NOT one of these filters?
| formCheckList.addElement(new Check_Answer({ref_label:”8″,name:”mc-ans-_101772800_1″})); [removed] | Knowledge | |
| [removed] | Bias | |
| [removed] | Mood | |
| [removed] | Feedback |
5 points
Question 9
Most safety experts agree that most mishaps in the workplace involve human errors of __________ or commission.
| formCheckList.addElement(new Check_Answer({ref_label:”9″,name:”mc-ans-_101772801_1″})); [removed] | planning | |
| [removed] | omission | |
| [removed] | involvement | |
| [removed] | attitude |
5 points
Question 10
Which of the following is NOT a possible format to communicate information?
| formCheckList.addElement(new Check_Answer({ref_label:”10″,name:”mc-ans-_101772802_1″})); [removed] | Formal report | |
| [removed] | Meeting minutes | |
| [removed] | Television | |
| [removed] | Material Safety Data Sheet (MSDS) |
Question 11
Discuss the Williams-Steiger Occupational Safety and Health Act of 1970. Did it accomplish what it was meant to do? What documentation is there to either prove/disprove your answer? Be specific and provide examples.
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